Frequently Asked Questions
Find answers to common questions about our IPTV service.
General
IPTV (Internet Protocol Television) is a digital television broadcasting protocol that delivers TV content over internet connections instead of traditional satellite or cable. This allows you to watch live TV and on-demand content on any internet-connected device.
Fox IPTV offers premium quality streams with 10,000+ live channels and 25,000+ VOD content, all in 4K, FHD, and HD quality. We provide 24/7 customer support, regular content updates, and compatibility with all major devices.
No satellite equipment is required. Our service is delivered entirely over the internet. All you need is a stable internet connection and a compatible device.
Technical
Our service works on Smart TVs (Samsung, LG, etc.), Android devices, iOS (iPhone/iPad), MAG boxes, Enigma2/Dreambox, Windows and Mac computers, as well as apps like VLC and Kodi. Basically, any device that supports M3U playlists or IPTV apps.
For standard quality, 8 Mbps is sufficient. For HD content, we recommend 16 Mbps minimum. For the best 4K experience, 30 Mbps or higher is recommended. A stable wired ethernet connection provides the best experience.
Buffering is usually caused by internet connection issues. We recommend using a wired ethernet connection instead of WiFi, checking your internet speed, and ensuring no other devices are consuming bandwidth. Our support team can also help optimize your settings.
We support M3U, M3U8, MAG (Stalker Portal), and Enigma2 formats. This ensures compatibility with virtually all IPTV players and devices on the market.
Subscription
With a One Connection plan, you can watch on one device at a time. For watching on two devices simultaneously, choose our Two Connections plan. Each connection can be used on any compatible device.
Yes! We offer a 24-hour free trial so you can test our service and channel quality before purchasing. Simply click on "Free Trial" to get started.
We accept all major credit cards (Visa, MasterCard, American Express) and cryptocurrency payments through Coinbase for added privacy and security.
Yes, you can upgrade your plan at any time. Contact our support team, and they will help you transition to a new plan with credit for your remaining subscription.
Support
Our support team typically responds within 1-2 hours during business hours. We offer 24/7 support through our live chat and WhatsApp, with most issues resolved within 3 hours.
After purchase, you will receive detailed setup instructions via email. We also have video tutorials for all major devices on our Tutorial page. Our support team is available to assist with setup if needed.
If a specific channel is not working, please report it to our support team. We regularly monitor our streams and fix issues promptly. Most channel issues are resolved within a few hours.
Still have questions?
Can't find what you're looking for? Our support team is here to help.